Terms of use

1. Introduction

Welcome to ImChat – we’re glad you’re here!

ImChat (“App”, “Service”) is a mobile and web-based application that allows users to enhance, transform, and generate images and videos using advanced artificial intelligence technologies. Our tools help you upscale image resolution, improve clarity and brightness, simulate night vision, replace backgrounds— all in a simple, interactive interface.

Our mission is to make AI-powered visual content processing accessible, creative, and efficient for everyone.

To ensure a clear and mutually respectful relationship between you and us, we ask that you carefully read and understand these Terms and Conditions (“Terms”) before accessing or using our App.

These Terms constitute a legally binding agreement between you (“you”, “User”) and LLC Psychos AI, registered in Ukraine (“Company”, “we”, “us”, “our”) regarding your access to and use of the App and all related features, services, content, and functionality provided by us.

Please note: Our Privacy Policy is an integral part of these Terms and is incorporated herein by reference. By accepting these Terms, you also confirm that you have read and agreed to the terms of our Privacy Policy, available at: imchatai.io/privacy-policy.

If you do not agree with these Terms and/or our Privacy Policy, please discontinue use of the App immediately.

2. Acceptance of Terms

2.1. By downloading, installing, registering for, or using the App in any manner, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy, which is incorporated by reference.

2.2. If you do not agree with these Terms or the Privacy Policy, you must refrain from using the App and all related services immediately.

2.3. Your continued access or use of the App following any modifications to these Terms constitutes your acceptance of the revised Terms. We recommend that you review the Terms periodically to stay informed of any changes.

2.4. By registering for or using the App, you expressly consent to:

• The processing of your personal data as described in the Privacy Policy;
• The use of artificial intelligence technologies to process, modify, or generate visual content;
• The Company’s limitation of liability regarding AI-generated content, as set forth in Section 10.

2.5. If you have any questions or require clarification regarding any part of these Terms, please contact us at the email address provided in Section 23.

3. Eligibility

3.1. Access to and use of the App is intended solely for individuals who are at least thirteen (13) years of age, or such higher age as required by the laws in your country for you to legally process personal data or enter into binding contracts online, whichever is greater. If you are under this age, you may only use the App under the supervision and with the consent of a parent or legal guardian.

3.2. If you are under the age of legal majority in your jurisdiction, your parent or legal guardian must review and agree to these Terms and our Privacy Policy on your behalf prior to your use of the App. By using the App, you represent and warrant that you meet the applicable age requirements, or that you have obtained parental or guardian consent where required. If you are a parent or guardian, and you allow your minor child to use the App, you agree to be fully responsible for their use of the App, including all financial charges and legal liability that they may incur.

3.3. By using the App, you affirm that you are fully able and competent to enter into and comply with the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms.

3.4. You may not access or use the App if:

• You are located in a country subject to trade restrictions, embargoes, or other regulatory limitations that prohibit the use of software or services such as ours;
• You have previously been banned or suspended from using the App;
• You intend to use the App for any activity that violates any applicable law or regulation.

3.5. You are solely responsible for ensuring that your access to and use of the App is in compliance with all laws, rules, and regulations applicable to you, including those relating to privacy, data protection, intellectual property, export control, and online conduct.

3.6. We reserve the right to request additional information to verify your identity, age, or eligibility at any time. Failure to provide such information upon request may result in the restriction, suspension, or termination of your access to the App.

3.7. We reserve the right, at our sole discretion, to refuse to provide access to the App to any person or entity for any reason, including if we have reasonable grounds to believe that such use would violate these Terms, any applicable laws, or the rights of others.

3.8. Certain features of the App may be subject to additional eligibility requirements as we expand our services. You may be required to undergo further verification to access those features.

4. Description of Service

4.1. Service is a digital platform designed to provide Users with AI-powered tools for the transformation, enhancement, and generation of images and video content through a conversational or graphical interface. The App is accessible via mobile devices (iOS and Android) and web browsers, and is available through third-party platforms including the Apple App Store and Google Play Store.

4.2. The App provides Users with tools to upload, process, and generate both images and videos using advanced artificial intelligence technologies. Core features include:

• Upload and process image files;
• Increase resolution through upscaling (e.g., 2x enlargement);
• Enhance visual quality (brightness, sharpness, contrast, and noise reduction);
• Simulate night vision for low-light images;
• Applying style transformations or background replacement;
• Generating visual content algorithmically.

4.3. The Service relies on third-party and proprietary artificial intelligence (AI) models and APIs to execute image processing. Results are generated algorithmically and may vary in accuracy, quality, and outcome based on the uploaded content and selected features.

4.4. Any AI-based responses provided through the App’s chat interface are fully automated. Such responses should not be interpreted as human advice, legal counsel, or professional consultation. The App is not a substitute for licensed human experts in any field.

4.5. The Service is provided “as is”, and we do not guarantee that results will meet your expectations or be free of visual artifacts, distortions, or unanticipated outputs. You acknowledge that:

• The results may not always reflect natural, legal, or culturally appropriate representations;
• The accuracy or usability of the AI-generated content is not guaranteed;
• Certain file formats or types may not be supported or may yield inconsistent results.

4.6. The availability of specific features may depend on your subscription tier (free or paid), device compatibility, system requirements, internet connection, and other technical criteria. We reserve the right to add, remove, or modify features at our sole discretion without prior notice.

4.7. Users on the free plan may be subject to daily or per-feature usage limitations. Premium subscribers are granted access to expanded or unlimited feature sets during the active subscription period. Exact usage allowances will be displayed in the App interface.

4.8. From time to time, we may offer beta features or experimental tools. Such features are provided for testing and feedback purposes only and may be modified or discontinued at any time. We do not guarantee their stability or continued availability.

4.9. Some App functionality may rely on external service providers and APIs (e.g., OpenAI, AWS Rekognition). Use of these services is subject to their respective terms of use and privacy policies. We do not warrant the uninterrupted availability of these third-party services, nor do we control or assume responsibility for their performance, content, or accuracy.

5. User Account and registration

5.1. To access features of the App, including the ability to upload, process, and generate content, you must register for an individual user account (“Account”).

5.2. You may create an Account by:

• Providing a valid email address and creating a password, followed by password confirmation; or
• Signing in with a third-party account, such as Google, subject to the third party’s terms of use and privacy policy.

By completing the registration process, you confirm that the information provided is accurate, current, and complete.

5.3. After registration, you will be able to access your Account using your login credentials or through your linked third-party service. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your Account.

5.4. You agree to:

• Keep your credentials confidential;
• Notify us immediately if you suspect any unauthorized use of your Account;
• Log out of your Account at the end of each session if using a shared device.

We are not liable for any loss or damage arising from your failure to comply with the above.

5.5. You may not:

• Create or use more than one Account without express permission;
• Use another person’s credentials or impersonate any person or entity;
• Share, sell, lease, or transfer your Account access to another individual or organization;
• Use automated tools (bots, scripts) to create or access Accounts.

We reserve the right to suspend or terminate any Account that is suspected of engaging in such activities.

5.6. We reserve the right to suspend, deactivate, or terminate your Account, with or without prior notice, if:

• You breach these Terms or applicable laws;
• We reasonably suspect fraudulent, abusive, or harmful behavior;
• You upload prohibited content or misuse the App’s functionalities.

In case of termination, your access to the App and all associated data may be revoked immediately.

5.7. You may delete your Account at any time using the “Delete Account” feature within the App. Deletion is permanent and irreversible and results in the removal of:

• All uploaded and generated content;
• Your personal data and credentials;
• Access to any active subscriptions after the end of the billing cycle.

We do not retain your data post-deletion, unless legally required to do so.

5.8. We reserve the right to deactivate or delete Accounts that remain inactive for a prolonged period (e.g., 12 months), with prior notice. Data associated with inactive Accounts may be permanently deleted.

6. Subscription plans and billing

6.1. App offers the following subscription options:

• Free plan: provides limited daily access to certain AI-based services. Usage of specific tools may be restricted by daily or feature-based quotas.
• Paid plans: grants extended access to all current services available in the App during the subscription period.

Paid subscriptions are available with the following durations:

• One month;
• Six months;
• One year.

Paid Users receive unrestricted access to all features and services available in the App at the time of subscription activation, including any future updates and improvements added during the active subscription period.

Free Users are subject to daily limits and may not access premium features or full functionality.

Additional subscription tiers may be introduced in the future to provide unlimited access to newly added services or functionalities.

6.2. Subscription access begins immediately after the purchase is confirmed by the App Store or Google Play. You are granted access to the features active at the time of purchase. Subscription plans are account-specific and non-transferable.

6.3. Unless canceled beforehand, all paid subscriptions renew automatically at the end of each billing period. You can manage or cancel your subscription via your respective app store account settings.

6.4. Subscription payments are processed through authorized third-party payment platforms integrated with the App distribution systems. These platforms are solely responsible for handling payment processing, billing, and applicable taxes.

All payments and subscriptions are processed through official mobile platform providers:

• Google Play Store (for Android devices); and
• Apple App Store (for iOS devices).

We do not collect or store your credit card, billing, or payment method details. All such information is managed securely in accordance with the policies of the respective payment providers.

6.5. By purchasing a subscription and accessing the Service, you acknowledge that:

• The provision of services begins immediately upon confirmation of payment;
• All payments are final and non-refundable, even if the subscription is canceled before the end of the billing period;
• You waive any right of withdrawal or cancellation under applicable consumer protection laws, except as explicitly provided by the app store’s policies.

6.6. Temporary unavailability of the App due to maintenance, technical issues, or updates does not entitle you to compensation or refunds unless the outage exceeds 72 consecutive hours and substantially impacts access to core functionality.

6.7. We reserve the right to modify or introduce new subscription plans in the future. Any changes will apply to new subscriptions or upon renewal. Existing subscriptions will remain valid under the conditions active at the time of initial purchase, until the end of the billing cycle.

6.8. We may offer time-limited promotions or trial access to certain features. Such offers are non-renewable and subject to change without notice. Trial access may be revoked at any time at our sole discretion.

6.9. Subscription fees may include applicable taxes and may vary based on region. Your total charge may include:

• Transaction fees charged by app stores or financial institutions;
• Currency conversion fees in case of international payments;
• Variations due to exchange rate fluctuations.

We are not responsible for such fees or discrepancies.

6.10. You may cancel your subscription at any time through your app store account. Cancellation prevents future billing but does not entitle you to a refund for unused time in the current billing period. Your account will automatically revert to the Free Plan upon expiration.

7. User responsibilities and acceptable use

7.1. By accessing and using the App, you agree to use the Service in a lawful, respectful, and responsible manner. You are solely responsible for any content you upload, generate, modify, or share using the App, as well as for your conduct while using the Service.

7.2. You agree not to upload, submit, or process any content that:

• Infringes on copyrights, trademarks, or other intellectual property rights of third parties;
• Contains the image, likeness, or identifying information of any person without their explicit consent;
• Violates any applicable law, regulation, or court order;
• Is defamatory, abusive, threatening, harassing, hateful, violent, discriminatory, obscene, or otherwise offensive;
• Promotes or depicts illegal activity, self-harm, or child exploitation;
• Contains malicious software, viruses, or code intended to disrupt or compromise systems.

7.3. You further agree not to:

• Use the App to violate the rights, privacy, or security of others;
• Circumvent usage limits imposed by your Plan;
• Interfere with or disrupt the operation of the App or its infrastructure;
• Reverse-engineer, decompile, or attempt to extract source code from the App;
• Use automated tools (bots, scrapers) to access the App without prior authorization;
• Attempt to impersonate any individual or entity or falsely claim affiliation;
• Use the App to train or replicate machine learning models;
• Sell, sublicense, or distribute the App or any part of the Service without written consent.

7.4. You acknowledge that:

• Generated content may not always be accurate, lawful, or aligned with your intent;
• You are solely responsible for evaluating whether the generated content complies with applicable laws and third-party rights before sharing or publishing it;
• You will not use AI-generated content for unlawful, defamatory, or misleading purposes.

7.5. We do not actively moderate all content uploaded to or processed by the App. However, we reserve the right, at our sole discretion, to review, remove, or restrict any content that we determine:

• Violates these Terms or applicable law;
• Could expose the Company to legal liability or reputational harm;
• Appears to be spam, exploitative, or generated with malicious intent.

7.6. We reserve the right to suspend or terminate your access to the App if:

• You breach these Terms;
• You engage in any conduct deemed abusive, fraudulent, or harmful;
• You submit content that violates intellectual property or personal rights;
• Your use of the App poses a risk to system security or to other Users.

We may take such actions without prior notice and without any liability to you.

7.7. If you become aware of content or behavior that violates these Terms, you are encouraged to report it to us using the contact information provided in Section 23. We take violations seriously and may take corrective measures at our sole discretion.

7.8. You understand and agree that you are solely responsible for the legal consequences of your actions, including uploading or sharing any content in violation of applicable laws, and that the Company assumes no liability for your misuse of the Service.

8. Intellectual property rights

8.1. All intellectual property rights in and to the App, including but not limited to the software code, user interface, design elements, branding, graphics, icons, algorithms, AI models, features, functionality, and other content (collectively, “App Materials”), are and shall remain the exclusive property of the Company or its authorized licensors.

You acknowledge that you are granted a limited, revocable, non-exclusive, non-transferable license to access and use the App solely for lawful purposes and in accordance with these Terms. No part of the App or its underlying technology may be copied, modified, reproduced, distributed, publicly displayed, published, transmitted, reverse-engineered, or otherwise exploited without our prior written permission.

8.2. All logos, service marks, trade names, and other designations associated with ImChat (“Marks”) are the intellectual property of the Company or its affiliates. You are not permitted to use any Marks without our prior written consent, except as expressly authorized by these Terms or by applicable law.

8.3. You retain full ownership of any original content, including images and media, that you upload to the App (“User Content”). By submitting User Content, you grant the Company a limited, non-exclusive, worldwide, royalty-free license to host, store, process, modify, and use such content solely for the purpose of providing the Services.

This license is necessary for us to:

• Enable AI-based transformation and enhancement of your images;
• Provide you with the requested results;
• Maintain a consistent user experience and functionality.

We do not claim ownership of your original works and will not use your User Content for any purposes unrelated to delivering the Services without your explicit consent.

8.4. Content generated through the use of the App’s AI tools (“Generated Content”) is created algorithmically based on your inputs. You may use such Generated Content for personal, non-commercial, or commercial purposes, subject to the following conditions:

• You are solely responsible for the legal compliance and appropriateness of how you use the Generated Content;
• You must not represent the Generated Content as being created by a human unless clearly stated as AI-generated;
• You may not use Generated Content in violation of any intellectual property rights, publicity rights, or applicable laws.

8.5. The App may contain content, technologies, or components that are owned or licensed by third parties. Use of such third-party elements is subject to their respective license terms, and we make no representations or warranties regarding their ownership, availability, or legal use. You agree to comply with any applicable third-party licenses and terms of service.

8.6. We respect the intellectual property rights of others and require that users do the same. If you believe that any content on the App infringes your intellectual property rights, you may file a written notice with us using the contact information provided in Section 23. Your notice should include:

• A detailed description of the alleged infringement;
• Identification of the original work;
• Proof of ownership or authorization;
• Your contact information and signature.

Upon receipt of a compliant notice, we will investigate the matter and take appropriate action, which may include removal of the content or termination of the infringing account.

8.7. All rights not expressly granted in these Terms are reserved by the Company. No license or right is granted to you by implication or otherwise, except as expressly stated herein.

9. Privacy and data protection

9.1. We do not collect your personal data (such as your name, email address, or other identifiable information) unless you voluntarily provide it to us — for example, by registering an account, submitting content via the App, or contacting us directly through support channels.

9.2. We recognize the importance of protecting your personal data and are fully committed to maintaining its confidentiality and security. The Company collects, stores, and uses personal data strictly in accordance with applicable law, these Terms, and our Privacy Policy.

9.3. By using the App, you acknowledge and agree that the collection, processing, and disclosure of your personal data is governed by our Privacy Policy.

Before submitting any personal data through the App, please carefully review the Privacy Policy, available at imchatai.io/privacy-policy.

9.4. The App may process metadata or information embedded in content you upload (e.g., images), which may include personal data. This data is used solely to provide the Services requested by you.

9.5. The App may access or index information derived from public or third-party sources, which could include personal data related to individuals other than the user. We do not actively collect, verify, or process such third-party data. You are solely responsible for evaluating and ensuring the lawful use of such data in accordance with the legal requirements of your jurisdiction.

10. Disclaimers and limitation of liability

10.1. The App and all services provided therein are offered “as is” and “as available”, without warranties of any kind, whether express or implied.

We do not guarantee that the App will be:

• Uninterrupted or error-free;
• Free from bugs, viruses, or harmful components;
• Suitable for any particular purpose or outcome;
• Compatible with all devices, platforms, or operating systems.

10.2. You acknowledge that the results produced by the App’s AI systems are generated automatically and may be:

• Inaccurate, distorted, or unexpected in nature;
• Unsuited for commercial, legal, or sensitive use cases;
• Influenced by the quality, content, or nature of the uploaded input.

We do not warrant the accuracy, legality, or suitability of any generated content. You use such content at your own risk.

10.3. We are not responsible for any:

• Content uploaded, shared, or generated by users;
• Infringement of third-party rights committed by users;
• Unlawful, harmful, or unethical use of the App or its output;
• Outcomes resulting from your interpretation, modification, or distribution of generated content.

10.4. To the maximum extent permitted by applicable law, the Company and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to:

• Loss of data, content, profits, revenue, or business opportunities;
• System failure, device damage, or service unavailability;
• Disputes with third parties related to the use or sharing of generated content.

This applies even if we have been advised of the possibility of such damages.

10.5. We are not liable for the performance, availability, or legality of any third-party APIs, platforms, or technologies integrated into the App. Any reliance on such services is at your sole risk.

10.6. We shall not be held liable for any delay, failure, or interruption in service due to events beyond our reasonable control, including but not limited to: natural disasters, power outages, internet failures, war, strikes, pandemics, or government actions.

10.7. You agree to use the App responsibly and acknowledge that:

• You are solely responsible for verifying the appropriateness and legality of how you use the content;
• The Company is not responsible for your compliance with laws applicable in your country or industry;
• Any reliance on the App or its output is at your sole discretion and risk.

10.8. You may not use AI-generated content from the App in legal, medical, financial, or emergency contexts where human oversight is legally required or critical. The Company disclaims all responsibility for any consequences arising from such use.

11. Termination and suspension

11.1. You may terminate your use of the App at any time by deleting your Account using the “Delete Account” feature or by ceasing all use of the App. Upon termination, all rights granted to you under these Terms shall immediately cease.

11.2. We reserve the right, at our sole discretion and without prior notice, to suspend or permanently terminate your access to the App and/or your Account if:

• You violate these Terms or applicable laws;
• You upload or generate prohibited, infringing, or harmful content;
• You attempt to circumvent system protections, usage limits, or security protocols;
• Your activity poses a threat to system integrity, other users, or third parties;
• Required by law enforcement, regulatory authority, or court order.

This includes, but is not limited to:

• Violation of these Terms or the Content Guidelines (Section 12);
• Uploading, generating, or sharing content that is illegal, infringing, harmful, or otherwise prohibited;
• Circumvention of technical limitations or abuse of service access;
• Use of the App in a fraudulent, automated, or abusive manner;
• Interference with system integrity or unauthorized access attempts;
• Misuse of personal data or violations of privacy law.

We may remove content or terminate your access if your use of the App, in our sole judgment, violates the spirit or intent of these Terms — even if not explicitly listed.

11.3. Upon termination (by either party):

• Your access to the App will be revoked;
• Any active subscriptions will remain valid until the end of the current billing cycle, after which access will not be renewed;
• We may permanently delete your data and content unless otherwise required by law;
• You are not entitled to any refund for unused time or remaining subscription duration, except where required by applicable app store policies.

11.4. We may temporarily suspend your access to the App for investigation or security reasons if we suspect:

• Misuse or violation of these Terms;
• Fraudulent or unauthorized activity;
• Complaints or legal notices involving your Account or content.

Suspension may occur with or without notice and may lead to permanent termination based on the outcome of our review.

11.5. We reserve the right to deactivate or delete user accounts that remain inactive for an extended period (e.g., 12 consecutive months). Where feasible, a prior notice may be issued to the email address associated with the Account.

11.6. Upon termination, the following provisions shall survive: Sections 7 (User responsibilities and acceptable use), 8 (Intellectual property rights), 9 (Privacy and data protection), 10 (Disclaimers and limitation of liability), 11 (Termination and suspension), and any other clauses that by their nature are intended to remain in effect after termination.

11.7. Termination of your Account does not relieve you of liability for any violations that occurred prior to the termination. We reserve the right to cooperate with law enforcement or third parties in the investigation of any suspected illegal activity involving your Account or use of the App.

12. Content guidelines

12.1. You may not upload, share, submit, or generate any content through the App that:

• Infringes on the intellectual property rights or copyrights of others;
• Contains identifiable individuals without their informed and explicit consent;
• Violates the privacy or publicity rights of any person;
• Is unlawful, threatening, abusive, harassing, defamatory, hateful, or discriminatory;
• Depicts violence, nudity, sexual content, or promotes illegal activities;
• Contains malware, viruses, or any code intended to harm or exploit systems.

12.2. We reserve the right to:

• Review, remove, or block access to any content that violates these guidelines or applicable laws;
• Suspend or terminate any Account associated with such violations;
• Report illegal activity to appropriate law enforcement authorities where required.

12.3. You are solely responsible for ensuring that any content you upload or generate using the App complies with all applicable laws and regulations, and that you have the necessary rights or permissions to use such content.

13. Use of third-party services

13.1. To deliver core functionality, the App integrates with third-party APIs and services, including but not limited to artificial intelligence (AI) platforms, image recognition tools, and cloud computing providers (e.g., OpenAI, AWS Rekognition, or similar services). These services are essential for image enhancement, generation, background replacement, and other automated processing features.

13.2. By using the App, you acknowledge and agree that certain features rely on external service providers, and your use of such features is also subject to the terms and privacy policies of those third parties. We encourage you to review those terms directly on the respective platforms.

13.3. We do not control and are not responsible for:

• The availability, accuracy, or output of third-party APIs;
• The privacy practices, content, or security of third-party providers;
• Any consequences arising from errors, restrictions, or modifications in those services.

Use of third-party services is at your own risk, and we disclaim all liability arising from their use.

13.4. By using features powered by third-party services, you consent to the transmission of your uploaded content and related data (such as images or metadata) to such providers for processing. These transmissions are necessary to perform the requested operations and are handled securely in accordance with our Privacy Policy.

13.5. We reserve the right to change, replace, or remove any third-party integration at any time, including in response to changes in provider availability, pricing, compliance requirements, or service stability.

14. External links and third-party websites

14.1. These Terms apply exclusively to the App and its services. They do not extend to any third-party websites, content, products, or services that may be accessible through external links or URLs displayed in the App interface or communications.

14.2. If you choose to follow a hyperlink or otherwise access a third-party website, you do so entirely at your own risk. It is your responsibility to evaluate such websites and to implement appropriate security measures, including the use of antivirus or anti-malware tools.

14.3. The inclusion of a link to a third-party website does not imply our endorsement, support, or affiliation with that site or its operators. We make no warranties regarding the content, accuracy, legality, or practices of any linked website.

14.4. We are not responsible or liable for:

• The policies, practices, or terms of use of any third-party website;
• The content, goods, or services provided by such websites;
• Any harm, loss, or damage arising from your access to or reliance on external sites.

14.5. When visiting third-party websites, you are subject to their own privacy policies and terms of service. You should review those documents carefully before using or engaging with any such site or its offerings.

14.6. We disclaim all liability for losses or damages resulting from your interactions with third-party websites, including transactions, data collection, or exposure to security threats. You agree to hold us harmless from any claims arising from your use of such websites.

15. Modifications to the App and Terms

15.1. We reserve the right to modify, update, enhance, limit, suspend, or discontinue any part of the App or its features at any time, with or without prior notice. This includes (but is not limited to):

• Adding or removing functionalities or services;
• Updating AI models, design, or user interface;
• Changing access to specific tools based on subscription tiers.

You acknowledge that your continued use of the App following any modifications constitutes your acceptance of those changes.

15.2. We may introduce new subscription plans or change the features available under existing plans at any time. These changes may include pricing updates, usage limits, or exclusive access to new tools. Existing subscriptions will remain valid until the end of the current billing cycle, unless otherwise stated.

15.3. We may update these Terms periodically to reflect:

• Changes in legal or regulatory requirements;
• New functionalities or business practices;
• Clarifications or improvements to existing provisions.

When material changes are made, we will make reasonable efforts to notify you through the App or other communication channels. The “Last Updated” date at the top of these Terms will reflect the most recent revision.

15.4. It is your responsibility to review these Terms regularly. Continued use of the App after updates constitutes your binding acceptance of the revised Terms.

15.5. We reserve the right to discontinue the App or any part thereof permanently or temporarily. In such cases, we will make reasonable efforts to provide advance notice unless prevented by legal, technical, or operational factors. You agree that we shall not be liable for any loss or inconvenience caused by such discontinuation.

16. Restrictions and User obligations

16.1. You may use the App solely for lawful purposes and in accordance with these Terms. You agree not to use the App in any way that could:

• Violate applicable laws or third-party rights;
• Damage, disable, or impair the functioning of the App;
• Mislead, defraud, or impersonate other users or entities.

16.2. You agree not to:

• Upload or share content that is unlawful, infringing, or offensive;
• Use automated tools to access or manipulate the App (e.g., bots, scrapers);
• Circumvent any access restrictions or usage limits;
• Reverse-engineer, decompile, or modify the App or its features;
• Reproduce, redistribute, or sublicense the App or any part thereof.

16.3. You are fully responsible for:

• The content you upload or generate using the App;
• Complying with intellectual property, privacy, and data protection laws;
• Maintaining the confidentiality of your account credentials;
• Using the Service in a manner that does not harm other users or the platform.

16.4. Violation of these obligations may result in:

• Content removal or account suspension;
• Termination of access to the App;
• Legal action where applicable;
• Reporting to authorities for unlawful activity.

17. Indemnification

17.1. You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, contractors, licensors, and agents (collectively, “Indemnified Parties”) from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and legal costs) arising out of or related to:

• Your use of the App;
• Your violation of these Terms or any referenced policies;
• Your breach of any applicable law or regulation;
• Your infringement of any intellectual property, privacy, publicity, or other rights of a third party;
• Any content you upload, submit, generate, or distribute through the App.

17.2. You further agree to be fully responsible for, and to indemnify the Company against, any breaches of these Terms or violations of law committed by your affiliates, agents, subcontractors, or anyone accessing the App through your account.

17.3. The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification. You agree to cooperate fully with the Company in the defense of any such claim and shall not settle any matter without the Company’s prior written consent.

17.4. You agree to promptly reimburse the Company for any expenses, losses, or settlements incurred in connection with claims arising under this section, including defense costs, expert witness fees, and court judgments or settlements.

17.5. If you are prohibited by applicable law from entering into the indemnification obligation described herein, you shall, to the maximum extent permitted by law, assume all responsibility and liability for the consequences of the acts or omissions that would otherwise be subject to indemnification.

18. Force Majeure

The Company shall not be held liable for any delay, failure, or interruption in the performance or availability of the App or its services resulting directly or indirectly from events beyond its reasonable control (“Force Majeure”), including but not limited to:

• Acts of war, armed conflict, terrorism, or civil unrest;
• Natural disasters such as earthquakes, floods, fires, or storms;
• Utility or infrastructure failures, including power outages and Internet disruptions;
• Epidemics, pandemics, or public health emergencies;
• Governmental actions, sanctions, or regulations;
• Failure of third-party systems or suppliers;
• Cyberattacks, malware, or forceful intrusions;
• Any other events beyond the Company’s reasonable control.

Performance under these Terms shall be suspended for the duration of the Force Majeure event, without liability to the Company.

19. Governing law and dispute resolution

19.1. These Terms shall be governed by, and construed in accordance with, the laws of Ukraine.

19.2. In the event of any dispute, controversy, or claim arising from or related to these Terms, the parties agree to first attempt to resolve the matter through good-faith negotiations. All claims or concerns must be submitted in writing to the Company’s official support email at: support@imchatai.io, within thirty (30) calendar days from the date of the alleged issue.

19.3. If the parties are unable to resolve the dispute through informal means, any unresolved claim, dispute, or controversy shall be subject to the exclusive jurisdiction of the courts located in Ukraine, unless otherwise required by applicable consumer protection laws in your jurisdiction.

20. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be modified, limited, or eliminated to the minimum extent necessary so that the remaining provisions of the Terms shall remain in full force and effect.

The failure of the Company to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision in the future. Any waiver of a specific provision shall be valid only if made in writing and signed by an authorized representative of the Company.

21. Assignment

The Company may assign, transfer, or delegate its rights and obligations under these Terms and the Privacy Policy, in whole or in part, to any person or entity, at any time and without your prior consent.

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of the Company. Any attempted assignment or delegation in violation of this section shall be null and void.

22. Waiver

Any failure by either party to enforce any provision of these Terms shall not be construed as a waiver of such provision or any other provision.

No waiver of any breach or default shall be valid unless made in writing and signed by the party granting the waiver.

A waiver of any specific breach shall not constitute a continuing waiver or a waiver of any other breach, whether similar or different in nature.

23. Contact information

If you have any questions, concerns, or complaints regarding these Terms, the Privacy Policy, your Account, or the App, you may contact us at the following email: support@imchatai.io.

We strive to respond to all inquiries in a timely and professional manner. Please allow reasonable time for processing and review, particularly in cases involving legal or data protection matters.

For legal notices, including claims regarding intellectual property rights, content takedown requests, or data protection inquiries, please include all relevant documentation and clearly specify the nature of your request.